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Keri Doors.NET end user guide

NOTE: Some portions of this guide were extracted from Keri System own documentation and this guide is by no means intended to replace them.

You may download the latest and full documentation from Keri's website in the following URL:


This guide goal is to help end users navigate and use Keri System excellent Doors.NET software. In this guide we cover the following common tasks:
- Log in to software
- Software interface overview
- Viewing Users
- Adding Users
- Adding Credentials to users
- Revoking Credentials

- Backing up the database.
- Creating Access Reports

-Troubleshoot common software problems.

-checking controller status 

- restarting keri services.


Log in to software

From your Desktop double click doors.NET icon  icon.

Alternatively, navigate to Start > All Programs > Doors.NET >

Use your installation login user name and password. leave the "use default server" checkbox checked.

The default user name is admin and the default password is admin


You will see a message that the system is intialising and the software main window will open.

 Software interface overview

 Navigating The Software
The software has three main working areas:
1. Top - Toolbar and Ribbon - provides access to all software features
2. Middle - work space / data display area, typically using a Grid to display information
3. Bottom - quick-open status Tabs for data windows

software overview



Using the Toolbar
The Toolbar provides quick access to basic system tasks.


Clicking the Keri Kiwi logo opens a menu screen that allows you to perform the following
- Save or Load a custom program screen layout.
- Print or Print Preview information in the work space / data display window.
- Export work space / data display data in Excel, PDF, or XPS formats.
- Contact Technical Support.
- View the Online Help file.
- View information about this software release.
- Exit the program.
The individual tool icons in the graphic above allow you to immediately perform the following tasks:
1. Save data in the active work space window.
2. Save data in all open work space windows.
3. Print Preview of the active work space window.
4. Print the active work space window.


Using the Ribbon
The Ribbon provides access to all software features. Access is divided between ribbon
tabs (which break the program into its major features) and tab task icons (which provide
access to the individual tasks).
There are five main feature tabs and four supporting tabs. Clicking on a tab displays
individual task icons on the ribbon according to the feature's requirements.




Main Feature Tabs
1. Home - access to user management and system status/monitoring tasks
2. Setup - access to hardware configuration, event monitoring, database and application permissions, system diagnostics, and system options (licensed applications)
3. Reports - access to system reporting: cardholders, transactions, reader access,
and hardware
4. Tools - allows you to change operator passwords and change the layout / appearance of system windows
5. View - allows you to manage the docking of windows in the work space and provides access to technical support information



Viewing Users

Navigate to Home > Cardholders

This will populate a list of all your users. you may click any name to view the user details.

user add

 Adding new users

*Adding new user is two steps process, first you need to create the user and save it, only then you can add creditinals to the user and modify additional user information.

To add a new user to the system press the icon  button

In General Tab, enter the last Name and First Name of the user,


Press the save save button on the top left of the application window to save the user.


Once saved, navigate to Access Rights Tab and assign the user to a group by checking the user group box.


 You can also add user phone number and additional data if you wish in the other sub tabs of the Card Holders section. When you done editing user info remember to press the save icon again to apply your changes.


Adding Credentials to users

Open the user editing form and under General Tab locate the Credentials section, for standard NXT credentials such as NXT Cards and NXT Fobs (key tags) enter the information as in the image below:


* The card number (IMPRINT) is the last 6 digits printed on the key fob or card, starting after (.) period. 

* Make sure to set Status to Active.

After pressing the "Add Card" button you will see the card number is added to the Creditinals box. user may have mulitply cards.


For 26 bit and Non NXT readers enter the information as bellow: (*only used in certain installations involving RF Gate Openers and such. Most likely you will want to do the standard NXT cards as above)


 Revoking Credentials

In case a card is lost or stolen open the Cardholder editing form and change the Status of the card to Inactive/Stolen/Lost accordinly.


Backing up the database

It's a good practice to backup your database periodclly to ensure you have disaster recovery options. However, Database backup is beyond the scope of this guide. For detailed information please refer to the following document:


- Creating Access Reports

One of the benefits having electronic Access Control System is the ability to view which user accessed secured opening on specific time.

Because Keri choose to use MS-SQL database for registering the system events there are many available options for the user to choose from; the many options might be intemedating for some users, however bare with us for a minute as we try to explain some of the options and give it a try, you will soon learn to appreciate the flexibilty of the system.

The most common search or Report would be viewing a list of users who accessed specific secured openning on specific time. We will use this report for the below example.

Navigate to Reports > Transactions

Now choose from the Report Type dropdown the option "All messages, Cardholder"


 Tick the boxes next to the readers you want to include in the report, then press the Cardholder subtab to choose which used you would like to include.

Now press Search and the report will be displayed.



 Troubleshoot common software problem

If your controller loses communication with the Gateway computer your changes will not be updated on the controller and it will not know about new or deleted users. 

If you see this icon in the footer of the application window your controller probably lost communications.

First check will be to navigate to : Controller Status and see if the controller is Online. when the controller is Offline the background will be Red.

The easiest way will be to reboot the Gateway computer and see if the controllers are now connected.

If this fails open the services from the Windows Time notification area and press Restart All.